CA785

QUALITY CONTROL AND ASSURANCE

Pre-requisite: CA761

Outline:

Introduction to Quality Control- meaning of Quality and its improvement – Statistical methods for Quality improvement – Total Quality Management - methods and philosophy of statistical process control.

Control Charts for variables - control chart for X and R - Control chart for X and S - Control Charts for attributes - Control Charts for fraction defective- Control Chart for conformities- Control Chart for non - conformities.

Fundamentals of experimental design– factorial experiments for process design and improvement - fractional factorial experiments for process design and improvement. The

Acceptance Sampling Problem- Single Sampling plans for attributes- double, multiple and sequential sampling- AOQL plans.

Taguchi principle - Taguchi approach to parameter design- improving robust parameter design-ISO9000 standard history-ISO9000 series (what, why and how) – elements of ISO9000 standards.

Books:

1. Montgomery, Douglas C. "Introduction to Statistical Quality Control", 3rd edition, 1996, John Wiley.

2. Juran J.M. and Gryna F.M. "Juran's Quality Control Handbook", 4th edition, 1988, McGraw Hill.