Activities and Services offered

Some of the major activities and services offered by Computer Support Group department:

  1. ADS, DHCP, IP Address allocation, policy, etc
  2. Anti-Virus (Clients, Servers, Virus Definitions updating)
  3. AV basic support (Projector, Web Cameras, Audio & Video equipment) at Departments, A Halls, LHC, Orion
  4. Azure, etc (under planning & development stage)
  5. Backup (Regular Backing up of Servers/Clients & Restoration)
  6. Boys Hostels - 22 locations (Networking Switches, Access Points. FOC)
  7. CAD/CAM
  8. Cloud Computing, Cluster Computing, HPC (under planning & development stage)
  9. Computer Labs to supplement classroom instructions with laboratory sessions
  10. Consultancy
  11. Courseplan maintenance & updating
  12. Cyber Security (under implementation stage)
  13. DDFS usage issues, admin management, creating forms/templates, etc (under implementation stage)
  14. Desktop Installation, Troubleshooting
  15. Department Library
  16. DNS (Maintaining A records, PTR records, MX records, etc Troubleshooting)
  17. Documentation
  18. Email Server & Email Appliance, Linux User Accounts, Troubleshooting
  19. E-learning / E-resources, NPTEL, etc
  20. Girls Hostels - 5 locations (Networking Switches, Access Points, FOC)
  21. Hardware
  22. Intranet websites creation, etc maintenance & updating
  23. Internet, ISP monitoring, tracking
  24. Internet facility to quarters zone through CCS
  25. IT Helpdesk Complaint Registration, Tracking & Feedback
  26. IT Training (in-house)
  27. IT Support to Various Counseling and Admission Process for UG and PG
  28. KMS (Key Management Service, 2000+ clients)
  29. Laptop Installation, Troubleshooting
  30. Lab Booking & Allotment
  31. License Management (of various Software)
  32. Linux Servers, User Accounts, Troubleshooting
  33. Live Streaming & On-demand Streaming
  34. Logs analyzing, storing & management
  35. Microsoft Open Value Subscription Education Solutions
  36. Microsoft Azure Dev Tools for Teaching (formerly known as Imagine Premium)
  37. MIS
  38. Moodle, Other Open Source Software
  39. MRTG (Multi Router Traffic Grapher)
  40. NAS Servers
  41. National Knowledge Network (NKN) through NIC via RailTel
  42. National Mission on Education through Information & Communication Technology (NME-ICT) through BSNL
  43. Networking (Active), NMS, VLAN, EAPS
  44. Networking (Passive)
  45. Network facility to Hospital Clinical Laboratory equipment
  46. No dues (checking, issuing)
  47. Office 365, etc (under planning & development stage)
  48. Online test / entrance examinations (Trainee, DEO, PhD etc)
  49. OS & System Administration
  50. Pearson (GMAT, UKCAT, NSCA, etc),
  51. Peripherals
  52. Photography support during institute functions
  53. Printers & Scanners Installation, Basic Troubleshooting,
  54. Printing Service to the Students
  55. Providing support to monitor Electricity information
  56. Providing support to monitor water flow information
  57. Software Installation, Basic Troubleshooting, Support
  58. Software Development, Employees Income Tax, Recruitment website, etc
  59. Surveillance Camera & NVR Installation, Troubleshooting, Monitoring, PoE Switches (120 cameras in Octagon, Annex1 & Annex2, 50 cameras in Hostels + 8 cameras at entrances)
  60. Supporting for online test / entrance examinations
  61. Tally ERP Accounting support
  62. T&P online exam support
  63. UPS & Battery Installation, Checking, Troubleshooting
  64. UTM (Blocking sites, releasing sites, Ports, Policy, DMZ, Logs, Monitoring, Troubleshooting)
  65. Video Conferencing (VC) setup, support
  66. Video recording support during institute functions
  67. Virtual Class Rooms
  68. WDS (Windows Deployment Services for Lab Computers)
  69. Website (Conference website Design, Maintenance)
  70. Windows Servers, Windows User Accounts, Troubleshooting
  71. Wireless Networking, Access Points (600+), Controllers, NMS at 28 hostels & institute zone